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GO NATURAL FOOD HUB PRIVACY POLICY

Last Updated: August 31, 2026

 

This Privacy Policy describes how GO Natural Food Hub ("the Platform", "we", "us", or "our") collects, protects, uses, and manages personal and corporate information submitted through our digital portal and integrated B2B matchmaking networks. 

GO Natural Food Hub is an authoritative B2B food trade platform proudly powered, owned, and operated under Go Natural Marketing & PR Co Ltd, a legally registered company incorporated in the Hong Kong Special Administrative Region (Business Registration Number: 35351739). Headquartered in Hong Kong and supported by an active representative office in Singapore, we process all user information in strict compliance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and global data security best practices. 

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1. Information We Collect

We collect both personal and corporate identifiers to verify company profiles and facilitate secure B2B trade matching.

  • Baseline Contact Information: Individual names, business titles, direct corporate email addresses, and phone numbers.

  • Corporate Profile Data: Verified company names, registered office addresses, active website URLs, operational history, trade volumes, and employee headcounts.

  • Operational & Sourcing Parameters: Supply chain data, direct sales infrastructure networks, active retail/HORECA channel scopes, cold-chain logistical capacities, geographic coverage domains, and certification records (e.g., EU Organic, Demeter, Vegan).

  • Media & Promotional Files: Press releases, brand decks, corporate presentations, and visual assets uploaded voluntarily for editorial and advertisement consideration.

 

(Please note: While our team uses a rigorous evaluation framework to screen network participants for security and alignment, we do not directly audit, collect, or store private corporate financial balances or sensitive banking records.)

 

2. How We Use Your Data

We process your information strictly for legitimate commercial intents across our platform and sister divisions:

  • Matchmaking & Strategic Alignments: To evaluate partner synergy, manage procurement requests, and connect global brand owners with pre-vetted regional distribution networks.

  • Consultancy & Brand Strategy: To analyze corporate portfolios and assist international brand owners in defining localized marketing propositions for the Asian market.

  • Media & Community Distribution: To distribute our bi-annual GO Natural Food Guide magazine, deliver our monthly GO Natural Insider newsletter briefings, and provide real-time trade updates.

  • Bespoke Event Activation: To design custom physical programs, including Buyer Farm Tours, Culinary Demos, and Product Showcasing Parties tailored to your business needs. 

 

3. Data Storage, Infrastructure, and Security

Our digital infrastructure is built upon global enterprise cloud protocols to guarantee file integrity:

  • Platform Hosting: Our platforms run securely on the Wix.com ecosystem. Data is stored on enterprise-grade servers protected by multi-layered firewalls, advanced secure socket layer (SSL) encryption keys, and strict data-access permissions to prevent unauthorized leaks.

  • B2B Data Integrity & Document Protection: We are committed to safeguarding your proprietary trade data. All uploaded files—including corporate distribution profile briefs, product catalogs, certification documents, and brand pitch decks—are securely handled via protected cloud servers to ensure total business confidentiality.

  • Data Retention: We retain corporate profiles and contact data strictly for the duration necessary to satisfy active B2B matchmaking cycles, maintain active community distribution channels, or meet statutory legal compliance records.

 

4. Third-Party Sharing and Cross-Border Transfers

Because our group acts as an international trade bridge, processing data frequently involves cross-border sharing under strict professional parameters:

  • Strategic Introductions: We only transfer detailed operational profile sheets to third parties (such as matching a brand owner with a regional importer) after receiving mutual consent from both enterprise stakeholders.

  • Sister Division Synchronicity: Data may be shared internally with our specialized sister divisions under the GO Natural Asia brand umbrella—including GO Natural Marketing & PR and GO Natural@Work—to provide unified corporate wellness, PR, and sourcing solutions.

  • Service Providers: We may leverage trusted, compliant third-party data handlers (such as automated email tools and Wix marketing agents) to deploy digital publications. We do not sell or lease data to external advertisers. 

 

5. Your Data Rights & Choices

Under global privacy frameworks and Hong Kong’s PDPO, network participants retain comprehensive rights regarding their records:

  • Access & Correction: You may request a complete summary of your archived form submissions or request updates to your profile parameters at any time.

  • Subscription Selection: You can opt out of our monthly GO Natural Insider newsletter list or update your publication channels instantly by clicking the "Unsubscribe" hyperlink embedded at the base of our digital layouts.

  • Data Erasure Requests: If you have previously submitted a procurement brief, distributor profile, or event inquiry via our master forms and wish to have your corporate information completely removed from our internal databases, you can request full erasure by contacting our data operations desk.

 

6. Contact & Legal Compliance Registry

For privacy inquiries, data access requests, or to withdraw your matchmaking profile, contact our centralized data operations desk:

  • Legal Corporate Operating Entity: Go Natural Marketing & PR Co Ltd

  • Hong Kong Government BRN: 35351739

  • Centralized Email Contact: info@gonaturalmarketing.com

  • Hong Kong Headquarters: 17/F, 80 Gloucester Road, Wanchai, Hong Kong (Serving North Asia & Greater China networks)

  • Singapore Representative Office: Level 9 Tampines Junction, 300 Tampines Avenue 5, 529653, Singapore (Serving Singapore, Malaysia, & Southeast Asian networks)

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